Because at the time of my purchase I mistakenly believed that fan-less was a given for an ARM laptop; and that ARM laptops were a lot more supported than Apple products; some big names were using ARM linux and raving about it.
It's still is a great laptop and I recommend it for the hardware overall, but not fan-less indeed.
I have a gorgeous Surface Pro 11 X1 Elite that can run just enough Linux to tease me with how beautiful it could be, but it's still unstable enough that I can't daily it.
Eventually I got it to work well with [1] and extracted firmware off github because I had wiped Windows and all partitions into oblivion.
I was looking for the bliss of fan-less linux with ARM. The joy! [2]
[1] https://discourse.ubuntu.com/t/ubuntu-concept-snapdragon-x-e...
[2] the fans are ON permanently
It's still is a great laptop and I recommend it for the hardware overall, but not fan-less indeed.
Torture.